APPOINTMENT CONFIRMED – How to connect with your therapist

HOW DO I CONNECT WITH MY THERAPIST ON E-THERAPY?

• On the date and time of your appointment, log into your e-therapy account and proceed to UPCOMING APPOINTMENTS on your dashboard.

• You will see a red JOIN button beside the date and time of your appointment.

• This JOIN button will only be present ten minutes before your scheduled session.

• Click this button to enter the virtual therapy room where your therapist will connect with you and commence the therapy session.

 WHAT KIND OF COMPUTER OR TECHNOLOGY DO I NEED TO USE E-THERAPY?

If you have a relatively new computer, it will usually be equipped with an internal webcam and microphone. If you do not, you can easily purchase a webcam and microphone combination.

The e-therapy platform is compatible with: –

One of the following operating systems:

• Windows version 10 or newer
• Macintosh version OS X 10.7 or newer

One of the following Internet browsers:

• E-therapy is compatible with the latest versions of Google Chrome and Mozilla Firefox on Windows Operating Systems
• E-therapy is compatible with Google Chrome and Safari 11 or later for Mac OS
• On iOS (iPhones), E-therapy is compatible with Safari  
• On Android, E-therapy is compatible with Google Chrome for Android and Mozilla Firefox for Android.

While e-therapy may work on older versions of these browsers, we recommend that you update your browser to the respective latest versions for the best video conferencing experience.